Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Account information: email address, username, display name, profile photo
• Payment information: billing address, shipping address, payment method details (processed securely through Stripe)
• Contact information: name, email, phone number (for order fulfillment)

1.2 Location Data

With your permission, we collect location data to:

• Track your running routes and distance
• Provide location-based weather information
• Show nearby gyms, parks, and places of interest

Location data is stored securely and only used for these purposes. You can disable location services at any time through your device settings.

1.3 Health and Fitness Data

With your explicit permission, we access health and fitness information through your device's motion sensors (Core Motion on iOS) for the following purposes:

• Step Count: We use your device's built-in motion sensors (Core Motion on iOS) to count your daily steps and display them in the app. Step count data (daily steps, weekly steps, and step goals) is synced to our servers to enable cross-device access and backup of your step tracking data.
• User-Created Run Data: Distance, time, pace, route coordinates that you create by using the app. This data is stored on our servers to enable access across devices and maintain your workout history.
• Weekly Goals and Statistics: Fitness statistics calculated from your runs and activities
• Challenge Participation: Your participation and progress in fitness challenges
• Heart Rate: Heart rate tracking is not currently available in the app.

Important: Step counting uses motion sensors on your device. Step count data is synced to our secure servers for cross-device access and backup purposes. All fitness data is stored securely and encrypted. We do not collect health data or sensitive medical information beyond fitness tracking data. You can revoke motion sensor permissions at any time through iOS Settings > Privacy & Security > Motion & Fitness.

1.4 Social Data

When you use social features, we collect:

• Posts, comments, and likes
• Chat messages in group challenges
• Challenge participation and leaderboard data

1.5 Nutrition Data

We collect nutrition-related information:

• Food lookup searches and barcode scans
• Recipe preferences and saved recipes
• Nutritional information you view or save

1.6 Usage Data

We automatically collect certain information when you use our app:

• Device information: device type, operating system, unique device identifiers
• App usage: features used, time spent, interactions
• Music preferences: playlists, songs played, listening history

1.7 NE Smart Data (On-Device Machine Learning)

Our app includes NE Smart, an on-device machine learning system that provides personalized insights, predictions, and recommendations. NE Smart processes data primarily on your device and collects and analyzes:

• Run patterns: time of day, day of week, weather conditions, performance metrics
• Step patterns: daily step counts, weekly patterns, goal achievement trends
• Pace trends and performance improvements over time
• Training patterns and recovery needs
• Goal achievement patterns and predictions
• Optimal running conditions based on historical data

Data Storage and Sync: To enable cross-device access to your personalized insights, NE Smart learning data (run patterns, derived step patterns and trends, predictions, and insights) is synced to our secure database and associated with your user account. Note: We do not sync your actual step counts or raw step data - only derived patterns and insights for personalization. This allows you to access your personalized recommendations when you switch devices or reinstall the app. All data is encrypted and stored securely with row-level security policies ensuring only you can access your own learning data.

Privacy and Control: Your NE Smart learning data is private and only accessible to you. This data is used solely to provide personalized insights and recommendations. No machine learning data is shared with third parties or used for advertising purposes. You can disable NE Smart at any time through app settings, which will stop data collection and analysis. You can also delete your NE Smart learning data at any time, which will remove it from both your device and our servers. Disabling NE Smart will not affect other app features.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send order confirmations
• Track and display your fitness progress and statistics
• Enable social features like challenges, posts, and messaging
• Send you notifications about achievements, challenges, and updates
• Provide personalized content and recommendations
• Enable NE Smart features for on-device analytics and predictions
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using Supabase, which provides:

• Encryption at rest and in transit
• Row-level security policies to ensure data privacy
• Regular security audits and compliance certifications

Payment information is processed securely through Stripe and is not stored on our servers. We use industry-standard security measures to protect your personal information, but no method of transmission over the internet or electronic storage is 100% secure.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We share data with third-party service providers who perform services on our behalf (e.g., Stripe for payments, weather APIs, Google Places API)
• Motion Sensors: We use your device's motion sensors (Core Motion on iOS) to track steps. Step count data is synced to our servers for cross-device access and is not shared with third parties.
• Public Content: Posts, comments, and challenge participation may be visible to other users as part of the app's social features
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal data through the app settings
• Correction: You can update your profile information at any time
• Deletion: You can delete your account and all associated data directly from the app by going to Settings > Data & Account > Delete Account. Account deletion is permanent and cannot be undone. Alternatively, you can request account deletion by contacting us
• Location: You can disable location services through your device settings
• Notifications: You can manage notification preferences in app settings
• Data Export: You can request a copy of your data in a portable format

6. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. Third-Party Services

Our app integrates with third-party services:

• Stripe: Payment processing (see Stripe's privacy policy)
• Supabase: Database and authentication services
• Google Places API: Location-based services
• Weather APIs: Weather information services
• USDA Food Data: Nutrition information
• Core Motion (iOS): Motion sensors for step counting. Step count data is synced to our servers for cross-device access. Step counting is optional and can be disabled at any time.

These services have their own privacy policies, and we encourage you to review them.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account (either through the app or by contacting us), we will permanently delete your account and personal information immediately, except where we are required to retain it for legal or business purposes (e.g., tax records, dispute resolution, aggregated anonymized statistics).

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the app after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@nolimitsevolution.com
App: Use the "Contact Us" feature in Settings